Start > Back Office > Payments > All Payments
Exported payments;
In case your Payment for any reason is erroneous, and is already exported, you will need to perform the steps outlined below to revert it;
Select all payments that need to be amended, choose Revert
The status of the payment selected will now have changed from "Exported" to "Reverted".
Go to Start > Back Office > Payments > Pay
Search for the payment that you reverted. If you don't see the reverted deal you maybe have to change the cash flow date in selection.
Approved payments;
To amend approved payments, go to Start > Back Office > Payments > Pay
In the section for Pending Payments, choose the payment you want to revert:
Choose "Revert Payment(s)"
When satisfied with your amendments, send your payment from "Pending cash flows" to "Pending Payments" so you are able to approve and/or export your payment again.